TradesOffice

Cookie Policy

Effective: 15 May 2026  ·  Last updated: 15 May 2026  ·  ICO: ZC133896

This Cookie Policy explains how Trades Office Limited ("TradesOffice") uses cookies and similar technologies in connection with the TradesOffice platform, website and related services.

Company Number: 17181500  ·  ICO Registration Number: ZC133896

1. About TradesOffice

TradesOffice is an operational administration platform designed for UK trades businesses.

The Service assists users with operational administration tasks including:

  • invoices;
  • quotes;
  • expenses;
  • mileage records;
  • CIS records;
  • customer communications;
  • accountant exports;
  • and operational workflows;

TradesOffice is not:

  • an accountancy practice;
  • bookkeeping software;
  • payroll software;
  • or HMRC-recognised filing software;

2. What Are Cookies?

Cookies are small text files stored on your device by websites and online services. Some cookies are necessary for websites to function correctly, while others may be used for analytics, preferences or advertising.

TradesOffice aims to minimise unnecessary tracking technologies wherever reasonably possible.

3. Cookies We Set

TradesOffice sets one strictly necessary authentication cookie required for the Service to function. We do not set analytics, advertising or tracking cookies.

Cookie namePurposeTypeExpiry
sb-[project]-auth-tokenMaintains your login session (set by Supabase Auth)EssentialSession / 1 week (refresh token)

This cookie is configured with:

  • HttpOnly — cannot be accessed by JavaScript;
  • SameSite=Lax — restricted to same-site requests;
  • Secure — transmitted over HTTPS only;
  • automatic session rotation on refresh;

TradesOffice does not use localStorage-based authentication sessions.

4. Analytics & Monitoring Tools

TradesOffice uses operational analytics and monitoring tools to understand platform stability, performance and usage patterns. None of these tools write cookies to your device.

PostHog

Used for product analytics. PostHog is configured using memory-only session persistence (persistence: 'memory') and does not write any cookies to your device. No ph_* cookies are set. PostHog is not used for advertising or remarketing.

Vercel Analytics

Used for anonymised page-view metrics and web performance monitoring. Vercel Analytics does not use persistent identifiers or write cookies to your device.

Sentry

Used for error monitoring and crash reporting. Sentry uses transaction headers for distributed tracing but does not set persistent tracking cookies on your device.

5. Cookie Consent

Because the analytics and monitoring tools listed above do not write cookies to your device, your consent is not required for their use under UK PECR. The only cookie TradesOffice sets is the strictly necessary authentication cookie, which is required for the Service to function and is exempt from consent requirements.

There is no cookie consent banner. If cookie usage materially changes in future, TradesOffice will introduce appropriate consent mechanisms where legally required and update this policy with reasonable notice.

6. Third-Party Services

Some third-party infrastructure providers used by TradesOffice may process limited technical information in connection with providing the Service. Further details are available in the Privacy Policy and Sub-Processors Policy.

7. What We Do Not Use

TradesOffice does not currently use:

  • advertising pixels or tracking cookies;
  • behavioural advertising networks;
  • cross-site advertising or remarketing cookies;
  • Meta Pixel;
  • TikTok Pixel;
  • Google Ads remarketing technologies;
  • Hotjar, FullStory or session recording tools;
  • or any third-party marketing cookies;

8. Managing Cookies

Most web browsers allow you to block, delete or restrict cookies. Blocking the authentication cookie listed above will prevent you from logging in to your dashboard. You can delete it at any time by logging out — this clears your session immediately.

9. Changes to this Policy

TradesOffice may update this Cookie Policy from time to time. Where changes materially affect how cookies or tracking technologies are used, reasonable notice will be provided before the change takes effect.

10. Contact Information

Questions relating to this Cookie Policy or data protection matters may be directed to: [email protected]

Trades Office Limited
Company No. 17181500
Hexham, Northumberland, United Kingdom
ICO Registration Number: ZC133896

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